The best Side of Telus customer service
The best Side of Telus customer service
Blog Article
However, right after reviewing the agreement, I observed it didn’t reflect the discounts or prepare aspects talked over, like the 500GB of data and extra bargains for pre-licensed payments.
Hey @DjE we are able to surely do what we are able to to aid. Could you remember to mail us A personal concept and We'll go from there?
Again in your day, you had a alternative of companies. Now We have now megacorps that swallow each individual different preference up therefore you're still left with three decisions spanning a whole region, all of which collude with eachother to extort It can be customers.
I am looking to renew my World-wide-web service following the 2 12 months deal expired. We even have essential cable which I never ever use and wish to remove. It really is difficult To do that online, as well as the cell phone number for support is very effectively hidden. I eventually acquired it from the reseller. I known as the variety, and listened to AI attempt to obtain me to make it happen on line, but You can not cease employing a service on-line.
• I at first renewed my contract just after Talking by having an agent named Abdul, who gave me a offer that I recognized, although it couldn’t match a suggestion from Rogers.
As for loyalty, there isn't any this kind of thing any more. Dealing with exactly the same point with my Telus household services. I’m finished with them frequently raising my settlement pricing. Heading back again to Shaw when my contract runs out.
Payment impacting variations would require a phone get in touch with but right before performing that, have you tried using the payment arrangement solutions on the web?
• I spoke to several agents, such as Maria and Regal, who couldn't offer clarity or escalate my case as requested.
The TELUS team acknowledges that our get the job done spans numerous Territories and Treaty spots and we are grateful for the traditional Knowledge Keepers and Elders that are with us now, all those who have long gone prior to us along with the youth that encourage us.
Vehicle-advise aids you rapidly narrow down your search engine results by suggesting probable matches while you kind.
My skilled helped me with my worry and answered all of my stick to-up questions. You may have the top people today Functioning to suit your needs!
@Oleginza Wrote: I named Telus CS at eight.55AM Mountain time and they hanged up on me, indicating which i should phone all telus billing support through "common Office environment several hours". Is this for authentic?
The Television signal has long been lost because Friday, September 27th as well as the technician who confirmed up yesterday, September thirtieth could not correct the condition following modifying the Television cable box and cable. I was informed that the online world Modem should be modified much too, but he didn't have it.
The TELUS team acknowledges that our work spans lots of Territories and Treaty parts and we have been grateful for the normal Information Keepers and Elders who are with us right now, individuals who have long gone in advance of us as well as youth that encourage us.
Auto-suggest aids you rapidly narrow down your search results by suggesting probable matches while you sort.